Legal notice

Legal Notice

Last Updated: August 2026

Welcome to Medsters Online. By accessing and using our website, you acknowledge that you have read, understood, and agreed to the terms outlined in this Legal Notice.

1. Website Ownership

This website, Medsters Online, including its content, product listings, images, graphics, logos, designs, text, and other materials, is operated and managed by Medsters Online.

All website content is provided for general informational and commercial purposes.

2. Intellectual Property

Unless otherwise stated, all content available on this website is the property of Medsters Online or is used with appropriate authorization.

This includes, but is not limited to:

  • Website design and layout
  • Brand name and logo
  • Product images
  • Product descriptions
  • Graphics and promotional materials
  • Text and written content
  • Website features and elements

No part of this website may be copied, reproduced, modified, distributed, published, or commercially used without prior written permission from Medsters Online.

3. Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images, prices, and other information displayed on our website are accurate and up to date.

However, slight differences in product color, appearance, packaging, or photography may occur due to lighting, screen settings, photography conditions, or manufacturer updates.

Medsters Online reserves the right to correct any errors, inaccuracies, or omissions and to update product information at any time without prior notice.

4. Pricing & Availability

All prices displayed on the website are in Pakistani Rupees (PKR) unless otherwise stated.

Product availability and prices may change without prior notice.

Medsters Online reserves the right to:

  • Change product prices
  • Modify promotions and discounts
  • Limit product quantities
  • Discontinue products
  • Correct pricing errors
  • Cancel an order in case of an obvious pricing or listing error

If an order is cancelled due to an error, the customer will be informed accordingly.

5. Orders

Placing an order on our website does not necessarily guarantee acceptance of the order.

Medsters Online reserves the right to refuse or cancel an order due to reasons including:

  • Product unavailability
  • Incorrect pricing or product information
  • Incorrect customer information
  • Suspicious or fraudulent activity
  • Delivery limitations
  • Other operational or unforeseen circumstances

Customers may be contacted to verify their order before dispatch.

6. Payment

We may offer different payment methods, including Cash on Delivery (COD), depending on availability.

For Cash on Delivery orders, the customer is responsible for paying the complete order amount to the courier representative at the time of delivery.

7. Shipping

Medsters Online provides delivery services across Pakistan through third-party courier partners.

Free Shipping is available on orders above Rs. 6,000.

Delivery times may vary depending on the customer's location, courier availability, weather conditions, public holidays, and other circumstances beyond our control.

For detailed information, please refer to our Shipping Policy.

8. Exchange Policy

Medsters Online does not offer a return or refund policy.

We offer a 7-Day Free Exchange Policy for eligible products and qualifying situations.

Customers must contact us within 7 days of receiving their order if they wish to request an exchange.

Products must generally be unused, unworn, unwashed, and returned with their original packaging, tags, and accessories where applicable.

Please review our 7-Day Exchange Policy for complete terms and conditions.

9. Website Use

You agree to use this website only for lawful purposes.

You must not:

  • Attempt to gain unauthorized access to the website
  • Interfere with website functionality
  • Upload harmful or malicious content
  • Copy or misuse website content
  • Use the website for fraudulent activities
  • Engage in activities that may harm Medsters Online or its customers

We reserve the right to restrict or terminate access to the website where necessary.

10. Third-Party Links & Services

Our website may contain links to third-party websites, social media platforms, payment providers, courier services, or other external services.

These third-party websites operate independently and may have their own terms, policies, and privacy practices.

Medsters Online is not responsible for the content, availability, security, or practices of third-party websites.

11. Limitation of Liability

Medsters Online makes reasonable efforts to maintain accurate information and reliable website functionality. However, we do not guarantee that the website will always be available, error-free, uninterrupted, or completely free from technical issues.

To the extent permitted by applicable law, Medsters Online will not be responsible for losses resulting from circumstances beyond our reasonable control, including technical failures, courier delays, natural events, or third-party service interruptions.

12. Changes to This Legal Notice

Medsters Online reserves the right to update, modify, or change this Legal Notice at any time without prior notice.

Any updated version will be posted on this page with the revised Last Updated date.

We encourage customers to review this page periodically.

13. Contact Information

If you have any questions regarding this Legal Notice, our website, products, orders, or policies, please contact us:

Medsters Online

Email: medstersonline@gmail.com
Phone / WhatsApp: 0315-7897836

Website: Medsters Online

Facebook: Medsters Online on Facebook

Instagram: @medstersofficial on Instagram

TikTok: @medsters on TikTok